Reset Post Customer Payments

Back Office Menu -> Daily Close Menu -> Trial Daily Close / Daily Close 1 / Daily Close 2 / Daily Close 3 -> RESET-> Reset Post Customer Payments

The Post Customer Payments program is designed to be run by one operator at a time per division/location.
If a second operator tries to print the check register for that division, or to run any other potentially conflicting program such as the Daily Close, a warning will appear on the screen preventing the second user from proceeding.
This is controlled by the Posting Control flag which was set internally when the first operator accessed A/R Payments.

Lock:
This action is triggered when there is a locking condition between any of the Daily Close programs or in Post Customer Payments that causes a Posting Control lock warning to be generated from which the operator has selected to RESET the lock enabling the process to run.

Security:
The operator must have Security Role permission to reset the Posting Control flag for the A/R Payments.
ALL divisions or a single specific division as specified in the locking warning, can be reset.
Whenever the posting control flag for A/R Payments is reset, a record is written to the Delete Log for the Function ARCP50A.

Refer to Posting Control Information for general information on this security feature.

Impact on G/L Transactions:
In posting programs such as Post Customer Payments if the posting is interrupted such as the session closing during the write to the G/L, the Posting action leaves a lock, that requires a Reset to continue.
When this lock is cleared the transactions in the G/L are removed as they are incomplete and out of balance. Then when the posting is re-run, new transaction numbers are generated to post the completed balanced posting run.

Note: Those used and then deleted transaction numbers will remain missing in the G/L.

Divisional Posting:
If the feature to Post DBR by Division has been activated in the Company Daily Close Parameters then the Trial Daily Close and Daily Close 1 can still be run for other divisions that are not currently posting customer payments.

If divisions are all posted together in the Daily Close then no division can Post Payments when Daily Close is running.