Damage Waiver on Document

This window defines the percent of rentals that is to be billed to the customer for Damage Waiver protection.
It can be accessed on the rental document header from the window on the Additional field.

This window respects the formula that your firm has selected in the Company Contract Parameters, to calculate the waiver amount, of either Company Standard Waiver Settings or Company Alternate Waiver Settings.

The prompts are:

CHARGE DAMAGE WAIVER

A default Damage Waiver flag of 'Yes/No/Optional' is assigned to each customer in the Customer Information that can be over-ridden on the document, unless the Use Damage Waiver Per Item Value Limits feature is activated in the Company Damage Waiver Parameters and then this flag will be enforced for Cash and On Account customers, so that so that only customers flagged as 'Optional' have the choice to accept or decline the Damage Waiver on the document.

Check this box to charge waiver for applicable rental equipment on this document.
Uncheck this box if no waiver should be paid by the customer on this document.

Specific classes of products can be flagged as eligible or exempt from Damage Waiver charges in Rental Product Classes.

WAIVER CODE SELECTION

If your firm is using the 'Standard Damage Waiver' formula, this window is triggered when the Charge Damage Waiver field is initially checked if multiple waiver rates could apply to this document as outlined in Waiver Code Selection.

WAIVER CODE

If a waiver is declined on the document then the default for the blank waiver code is displayed, but this field is disabled.

Standard Damage Waiver Calculation:
If only one waiver code applies to this document or if a waiver code was selected for this document in the Waiver Code Selection window then the waiver code is displayed.
If multiple waiver codes apply and the code displayed on the document needs to be changed, uncheck Charge Damage Waiver box and then re-check it to trigger the Waiver Code Selection window.

Alternate Damage Waiver Calculation:
This field will always reflect the "blank" Damage Waiver code with the associated description from the Waiver Codes table.

WAIVER %

If a waiver is declined on the document then the rate for the default blank waiver code is displayed, but this field is disabled.

Standard Damage Waiver Calculation:
If only one waiver code applies to this document or if a waiver code was selected for this document in the Waiver Code Selection window then the rate for the waiver code is displayed.

When 'Respect DW By Customer' is set in the Company Standard Waiver Settings and 'Allow User Access to Waiver%' flag is set in the Divisional Contract Parameters the operator has the ability to over-ride the percent rate to be charged for the waiver in document entry in the Damage Waiver pop-up window.
This divisional control is set according to the division of the document, regardless of the operator division.

Alternate Damage Waiver Calculation:
This field will always reflect the percent "Damage Waiver Type 1" that applies to this document per the customer/division/company defaults as outlined in Company Alternate Waiver Settings, even if the Type 2 percent rate may apply to some rental products as defined by the Group.

TAX INFORMATION

Window to access the waiver tax and tax exemption information, as outlined in Default Tax Codes.

Note: Using the Standard Taxing method, the Damage Waiver will be exempt for a Tax code, if an Exemption number is recorded for that tax in the Tax Information of Customer Information or if the customer is assigned NTX.

With the Alternate Damage Waiver Calculation tax exemption flags can be set on the waiver amount at the Company and/or Division level in the Company Alternate Waiver Settings and Division Alternate Waiver Settings.

Finished?

Click OK to accept the Damage Waiver information to apply to this document.

A flag in the Additional Pop-Up Windows of the Divisional Contract Parameters can be set to automatically trigger this Damage Waiver pop-up window in contract or worksheet entry.

Update the Damage Waiver Percent on Open Documents:
If the Damage Waiver Yes/No flag is changed for a customer in Customer Information, or if a percent is changed on a DW Code that is unique for a customer in Waiver Codes by Customer and there are existing open documents, the operator is prompted at the time of the change whether to also change and recalculate the waiver amounts charged on any open Contracts, Reservations, and Quotes.

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Topic Keyword: RSCH01M (3695)