Process Pending Pickup Requests

Customers that utilize the SRM Portal can be given the ability to request product pickups to return equipment to your store based on contract number.
Refer to the Pickup Requests overview for details on creating and using the API on the Portal.

If your customers use this feature, then your staff must monitor pickup requests regularly using this utility to select the requests to be processed by deleting them.
A pickup ticket must then be generated manually in Create Pickup Ticket.

The prompts to process the Pickup Requests include:

DIVISION, "ALL" OR "SEL"

• Type ALL to include all divisions in the output.
• To generate the output for a single division, leave this field blank for the Head Office Division, or enter a specific division code, or select a division from the drop-down list.
• Type SEL to select multiple divisions or to select divisions by accounting region, as outlined in Division Select By Region.

Resulting Pickup Request Queue:

Refer to Process Pickup Request Details for instructions to complete the Pickup Request process.