DPL Notification Times

After the Gateway Configuration has been setup, this screen can be used to define the notification codes that control the severity level of those codes and when the notifications get sent.
The default codes for the Data Tags can also be defined.

Use the following configuration utilities to structure your firm's alert process:

CONFIGURATION

Select each of the following setup utilities in turn and in the following sequence:

• Gateway Configuration - controls the alarm processing frequency, timeout intervals, and error emailing

• Notification Times - setup for notification codes to control when notifications get sent, and defaults for Data Tags

• Data Tags - defines individual alarm codes retrieved by DPL with optional action notes to email, and the email retry and interval values

• Notification Matrix - groups the Data Tags into categories or Levels that can be assigned to Service Managers and Site Superintendents as Notify Levels

• Division Setup - setup divisional equipment Service Manager to receive alerts, with time offset for different time zones

When the Notification Times option is selected from the Configuration radio group, the following fields can be defined:

Defining the Weekend Period:

The following date fields set the period defined as the "Weekend" so that certain less critical alerts can be configured to be suppressed over the weekend period.

WEEKEND START

Enter the time on Friday at which the interface to send alerts needs to recognize the time period as being the beginning of the weekend.
This time period is respected by the alert emailing trigger, when the Send On Weekends column is unchecked (declined).

Note: Times should be entered using a 24 hour clock.
i.e. 5:30PM should be entered as 17:30

WEEKEND END

Enter the time on Monday at which the interface to send alerts needs to recognize the weekend is over, and that alerts now need to be emailed even if Send On Weekends column is unchecked.

Note: If a store or division is located in a different time zone, an off-set time can be defined in the Division Setup to allow for the time difference.

Notification Code Table:

At least three Notification Codes representing the three different severity levels should be setup as follows:

SEQ

The sequence number tracks the records in the table.

CODE

Enter a single letter or number to represent the Notification Code.

DESCRIPTION

Enter a brief description useful for this code.

IGNORE

Check this box if this code should not trigger an email alert notification, and the Start Time and End Time fields will become 00:00:00.
Uncheck this box if this code should trigger an email alert notification.

START TIME

Leave this field blank if a notification should be sent at any time during the day or night, or enter a daily starting time at which email alerts should be sent.

END TIME

Leave this field blank if a notification should be sent at any time during the day or night, or enter a daily ending time at which email alerts should stop being sent. Note: If the Start Time and End Time fields are set to the same time, then the Ignore flag is set and no emails will be sent.

SEND ON WEEKEND

Check this box if this code is serious enough that email alerts should be triggered on weekends.
Uncheck this box if this code should respect the Weekend Start to the Weekend End period and should not trigger an email alert notification during this time period.

Suggested Notification Codes that could be used as the Defaults, would be:

N - No Notification - set to Ignore
R - Reporting - set to send alerts during business hours to Equipment Manager but not Site Superintendent, and not on Weekends
C - Critical - for serious issues requiring attention by Site Superintendent and Store Equipment Manager follow up, to be sent at any time even on Weekends

Note: A Notification Code cannot be deleted if has been assigned to one or more Data Tags.

Defaults for Data Tags:

Once the Notification Codes have been entered, set the defaults for use when the Data Tags are created in the three default fields. The Notification Time Search window can be used to view and select the appropriate code.

DEFAULT NONE
DEFAULT REPORT
DEFAULT CRITICAL

Finished?

When the Notification Times information is complete click ACCEPT to accept the screen.