Interface Error Log Report

This DPL Utility option is only available in the menu tree on Linux systems when the Telematics processing has been activated in the Software Integration.
Integration with the DPL system enables email alerts regarding non-bulk rental equipment risk levels to be sent to the equipment service managers and to the site superintendents defined on the rental document.

Refer to the Telematics for feature activation and an overview.
Use the following configuration utilities to monitor the alarm errors and reporting:

CONFIGURATION

Select each of the following setup utilities in turn and in the following sequence:

• Interface Error Log Report - outputs DPL connection errors to report or spreadsheet

• Process Alarms/Email Now - displays outstanding process and email alarms and sends emails

• Interface Sent Email Report - lists all alarm notifications sent to superintendents in this period

• Alarm/Manager Email Trace - debug tool to trace email sent for past transactions

• View Received Alarms - view details of a received alarm

When the Interface Error Log Report option is selected from the Configuration radio group, the following filters can be used to generate the error log:

INTERFACE NAME

Accept All to report on all interface types or select a single option from the drop-down list.
Options include:

• Alarms_GetHead - this interface is invoked when a Data Tag alarms is sent. It returns the Alarm time, date, Data Tag and product number.
• Alarms_RemoveHead - this interface is invoked when a Data Tag alarm successfully updates SRM
• Other
• All

If any of these interface actions "times out" per the interval set in the Gateway Configuration, then an 'Error Transaction' is written to this log to track the Interface name, date and time of the time out.
An email is also generated to the appropriate contact defined to receive email errors in the Gateway Configuration.

FROM DATE

Accept yesterday's date or enter a preferred starting date for the error log.

FROM TIME

Accept the 00:00 time representing the beginning of the time or enter a preferred starting time for the error log.
This is the SERVER time, which is not necessarily the local client time if the divisions are in a different time zones.

TO DATE

Accept today's date or enter a preferred ending date for the error log.

TO TIME

Accept the current time or enter a preferred starting time for the error log.

INCLUDE DEBUG TRACING

When debugging is enabled in the Gateway Configuration, the PERL script that fetches alarms and inserts them into the oracle database, logs debug status messages both to the oracle DPL tables and to the Linux server.

REPORT OPTIONS

This value defaults to the operator preference as defined in Operators.
Select one of the output options to Print a report or export the data to Excel as outlined in Report Options.

Finished?

Click the ACCEPT button to begin printing the report, or CANCEL to abort.

The error log output includes the Interface name, date and time of the time out, and details.