Custom Telematics

Telematic monitoring provides the ability to capture status messages on non-bulk equipment and forward them to you store's Divisional Service Manager responsible for that equipment and also to alert the customer Site contact if the equipment is on a rental job.
The status messages can be used to monitor the condition of the equipment and to catch issues before equipment is damaged.
Sample alerts include oil pressure warnings, low fuel warnings, air filter clogged, etc.
The monitoring only applies to non-bulk rental equipment and the customer alerts only apply when there is a site# assigned to the document.
Alerts can be set on Reservations, Contracts and the Counter Worksheet, and also in convert programs to these document types.
The "Document Care Level" defined in the Site Superintendents - Tag Alert Notification Times window of the Customer Site on the document, can be printed on the Jasper Contracts and Reservations form.

Note: This feature is only available for Linux systems with DPL service and uses BKTX to process alerts.

Alerts are processed as follows:

• If the non-bulk rental product is out on a contract:
  • If the contract has a site defined on the document and site superintendents configured in the corresponding Customer Site Superintendents, an email based on the notification level, times and care level defined on the contract, will be sent to the Site Superintendent.
  • An email will also be sent to the division or default service manager defined in the Division Service Managers per the notification level, times and care level on the contract.

• If the product is not on a contract, the email is sent only to the division or default service manager as defined in the Division Service Managers based on the "default critical" alarm defined by the NOTOUT notification code configured in the Notification Matrix.

The prompts to activate telematic monitoring include:

ACTIVATE TELEMATICS

Check this box if this is a Linux system that subscribes to DPL Telematics.
Uncheck this box if this is a Windows system or DPL Telematics is not used.

TELEMATICS PROVIDER

Select DPL Telematics from the drop down box.

DPL Telematics:
The DPL system will need to be setup with the relevant equipment numbers that correspond to SRM's product numbers along with the alerts for each of the machines in the fleet that have alarms.
Refer to your DPL provider for guidance in recording this information.
DPL will be responsible for logging the transmitted alarms and allowing the SOAP interfaces to see those alarms.
SRM software can then distribute the alarms to the Service Managers and Site Superintendents based on the service level.

Contact Texada Support to discuss development options if your firm would like to engage a different telematics company.

Telematics Configuration:
Use the DPL Configuration setup utilities in the following sequence, to structure your firm's alert process: