Print and Delete Customers

Once the list of customer numbers to be deleted is prepared in Customers To Delete the audit Delete report can be run.

This report identifies any customers on the list, with any unposted A/R invoices, current invoices, batch invoices, contracts, reservations, posted A/R records with a non-zero balance, unposted payments, Work Order or an outstanding balance. These customers cannot be deleted.

If all customers on the list have been cleared, the operator is prompted to confirm the delete command, before the customer records are deleted.
If all customers on the list have NOT been cleared, the report will print but no customer records are deleted.

Customers with unposted transactions that were not merged to the new customer, will not be deleted.

A deletion log record is generated for any customer records that are deleted. These can be viewed in Delete Log as function ARCF96E.