Reservation Procedures

The Reservation process leads into the contract and invoice process, described in Counter Procedures. Here are the steps:

1. Reservations
   For setting up and changing reservations.
   Can set a "Deposit Request Amount" to be received by a set Date, and to print on the Reservation.
   Print the reservation, and file it by Date in a Reservation Binder.

2. Print Reservations
   To make another copy of the reservation.

3. Reservation Deposits
   For entering deposits received after the reservation is setup.

4. Reservation Reports:
   Delivery/Pickup Report - for scheduling drivers
   Reservations Report - list reservations to be converted for the upcoming week
   Reservation Pick List - for the drivers
   Reservation Deposits Reminder List
   Log Reservation Deposit Reminder Calls
   Product/Group Bookings Report - list over booked items only, to prepare for re-rentals

5. Convert Reservation To Contract
   Can be done when customer arrives, or several days prior to the reservation for advance preparation.

   Change Reservation Dates
   This option is useful if the customer changes the dates of the event. It changes all products on the reservation, without having to use Reservations to effect the change.

6. O/S Deposits Report
   This option prints all outstanding customer deposits, from contracts, reservations and sale orders.

7. Product Availability/Bookings Inquiry
   Shows the bookings or scheduling of the products for all reservations, contracts and sale orders