Technical User Guide

SRM Software provides electronic Technical User Guide documentation for software support and reference.
It is loaded onto your software (as a .chm file in the SCSBIN directory) when the Texada SRM Client is installed.

HELP FILE FORMAT:
Context sensitive help is provided for each SRM Client session.
This means when the operator presses the <F1> function key in a 'Windows Client', the help file is generated opening at the page in the Technical User Guide pertaining to the program currently on the screen.
In a Web App session such as Open Client, the context sensitive help file can be accessed by clicking on the ? icon at the right on the information bar at the bottom of the screen.

Left Panel:

This panel consists of several tabs to help move through the manual pages.

• Contents:
  The manual topics for the program options are listed in a menu tree format in the Contents tab on the left panel of the manual.
  This includes a Getting Started section detailing general SRM startup information.
  Many menus have an Overview option providing helpful information about Start-up and general procedures associated with the functionality in this menu.

• Index:
  A keyword search for Topics by word or phrase can be exercised using the Index tab on the left panel of the manual.

• Search:
  A keyword search for Content by word or phrase can be exercised using the Search tab on the left panel of the manual.

• Favourites:
  This tab can be used to build a list of topics that a user frequently references, for easy access and for convenience.

Right Panel:

The content page corresponding to the Topic in focus on the Contents tree is displayed.
The path to locate this function in the standard system is displayed at the top below the page title.

Links are provided within each page to move directly from one related Topic to another.

The program or function name is listed at the bottom of each page for reference as the Topic Keyword.

Potential Display Issues:

• If a software update has been installed recently, and a Web App session is now not displaying the associated manual version, the browser cache may need to be cleared on the device.
  The manual version is displayed on the Texada SRM Menu page.

• In Windows 7, Windows 8 or Windows 10, if the manual tree is visible but the pages are displayed as blank, the security in the rs.chm properties may need to be "Unblocked" (see image below).

  

TEXADA SUPPORT
If any difficulties are experienced working with the software, or any questions arise about using the SRM Software please email, call or fax Texada Support.

       Please call:   (519) 836-7073
                      (800) 361-1233
  Australian Phone:   +61-07-3107-1614
            or Fax:   (519) 836-1738
          or Email:   support@texadasoftware.com
       or Internet:   www.texadasoftware.com