Information Log

This paging screen window is used to display an information log to the operator in different situations where follow-up may be required.
The comments listed are relevant to the utility or process that was just run and generally require attention to complete the process successfully.

Note: If the alignment of the data returned in this dialogue pop-up Information Log makes it difficult to interpret, the data can be output to text or to a spreadsheet or printed to PDF.

Examples include:

• Software Patch information from the PATCH button on the System Information screen.
• Jasper forms list generated from Company Customer Forms.
• Database session environment errors.
• Depreciation errors, such as bad product numbers, an invalid depreciation class, or MACRS Depreciation method assigned to a tag for a bulk item identified in Calculate Depreciation.
• Change contract date errors triggered from Change Contract Date Out/ Date Due.
• Change bulk to non-bulk product errors triggered from Change Bulk Status.
• Services not reversed in the Reverse a Cycle Billed Invoice utility.
• Errors restricting the merge or change of product numbers from the Change/Merge Product Numbers utilities.
• Records in use preventing a division from being deleted from Divisions.
• Incomplete data or data clarification required triggered from Cylinder Entry.
• Import file errors such as from G/L Journal Import File Parameters.
• Successful Tax Import from Import Tax Codes By Postal/Zip.
• Dated records required triggered from Build Credit History from A/R.
• Customer record locking on Print Welcome Letter that prevents updating the Date Sent.
• Product record locking when suppress/show on Rate Book flag changed as initiated from the Group.
• Customer record locking on Update Inactive Customer Credit Rating that prevents updating the Credit Rating code.
• Customer discount or pricing programs preventing the customer from being assigned a Reward Program in the Customer Codes window.
• Internal Repair error, where a W.O. closed in Close Internal Work Orders will duplicate the G/L transaction and Repair History records.
  Select to Rollback the Repair, note the sequence of keystrokes to create this issue and report it to Texada Support.
• Close Work Orders to a repair using the Bulk Close Internal Work Orders utility.
• Delete bulk Internal Work Orders using the Close Duplicate Internal Work Orders utility.
• Count Tag errors from Inventory Year End count generated from the Count Tag Entry update.
• Rate Update History generated from Update Contract Rental Pricing and viewable from the Contract Details or from Rental Return.
• Damage Waiver requirements as determined from Test Damage Waiver Per Item Limits.
• Errors preventing accrual postings from P.O./Contract Accrual Report.
• Product list generated from Clone Rental & Sales Products.
• Old and new product values generated from the Asset Reclassification Utility.
• Contracts re-opened from the Re-Open Closed Contracts utility.

ACTIONS:
Additional actions provided by buttons on the Information screen include:

• Print the Records:
  Click the PRINT button to output the information displayed to a PDF report for follow-up purposes.
  A printer can be confirmed or re-selected from the Printer option located on the menu bar at the top of the screen.
  The report is not saved for reprinting later.

• Export the Records to a Spreadsheet:
  Click the EXCEL button to output the data to spreadsheet format.

• Output the Records to a File:
  Click the TEXT button to output the data to file such as Notepad.