Reset Order Billing Flag


Order Entry Menu -> Sales Orders -> BILL button -> Bill Sales Orders -> RESET button ->

This program should only be used under the instruction of Texada Support.

Because only one operator can bill an order at a time, the order billing flag is used to determine if products on an order are in the process of being billed.
This is set automatically each time an order is billed, and normally removed when the billing action is completed.
If for some reason, such as a power outage or hard disk failure during billing of an order, and the flag was not removed, then the order would remain locked by the system preventing further billing, and would have to be reset to solve the problem.

Contact Texada Support first, to discuss the situation, before attempting to reset the billing flag.


Topic Keyword: OEOH98
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