Print Pickup Ticket

Counter Menu -> Delivery & Pickups -> Delivery/Pickup Dispatch -> PRINT button -> Print Pickup Ticket

An existing Pickup ticket can be printed, using this utility that can be accessed from the Pickup Console or from the Delivery/Pickup Dispatch by clicking on the PRINT button.
Refer to Delivery/Pickup Ticket Overview for configurable print parameters and details on the feature.

The Pickup ticket lists the products for pickup with serial numbers and quantities. Space is provided for the driver to record the actual quantities picked up, and for the new meter/blade readings, and for the customer's signature.
A second detail line prints on the ticket, if the product has been exchanged.

Any contract comments or pickup slip number will print on the header of the pickup ticket.
A "Charge by Pickup" note can be printed on the pickup ticket as controlled by the Print Pickup and Delivery Comments flag in Company Contract Parameters. This note indicates whether Pickup Services are charged once on the contract or are generated for each Pickup as defined by the Add Service in Ticket setting in the Divisional Delivery/Pickup Parameters.
.For standard documents and Crystal Forms the wording of the text can be customized for two languages in the Document Field Labels table.
For Jasper documents refer to Jasper Appearance and Formatting window of Customer Forms for the language and label controls.

The number of copies of the standard format pickup ticket to be printed, is controlled by a setting in the Company Contract Parameters.
If Crystal forms is used by this division, the number of copies to print can be set in Customer Forms.
If multiple copies are printed, one copy can be left with the customer, and the driver retains the other copy to be used to update the record in Close Pickup Ticket.

The prompts to print the ticket are:

CONTRACT#

Enter the original contract number from which the Pickup Ticket was generated, or look it up in the Contract Search window.
The customer name from the source contract displays.

SHIP TO

The site name or shipping name is displayed from the source contract.

LAST USED PICKUP #

The last Pickup Ticket number for this contract displays on the screen.

PICKUP #

This is the Pickup Ticket number to be printed.

If the ticket is being printed from the Pickup Console a window is provided to select the pickup ticket for this contract as outlined in Delivery/Pickup Ticket Search.

PICKUP COMMENTS

Window to view and modify the comments and print flags for this pickup ticket as outlined in Document Comments.

EMAIL

This field is only enabled when the Use Contact Document Emailing feature is activated in the Company Email Configuration.

Uncheck this box if this document should not be emailed at this time.
Check this box to email this document in a single email as outlined in the Compose Email.

PRINT LAST SIGNED TICKET

Check this box to print the last signed copy of this Pickup Ticket.
If no signed ticket is found, the last unsigned ticket will still print when the Signature Required prompt is unchecked.

Uncheck this box to print the last ticket.
This is useful if the signed ticket is not the final version of the ticket.

SIGNATURE REQUIRED

This option is only enabled if the Print Last Signed Ticket is checked.

Check this box if the printed ticket must have the signature.
An error is returned if no signed document is found and nothing is printed.

Uncheck this box if a signature on the ticket is not mandatory to print it.
If no signed ticket is found, the last unsigned ticket will then print.

Finished?

A printer can be confirmed or re-selected from the Printer option located on the menu bar at the top of the screen.

Click the ACCEPT button to begin printing the report, or CANCEL to abort.

CLOSE PICKUP Confirmation

This option only appears after a Pickup Ticket has been generated and if the Auto Close Pickup processing has been activated as outlined in Close Pickup.

PRINT BARCODE LABEL

This option is only provided if the Pickup Ticket is being closed and if the print barcode labels for Pickup Ticket processing, has been set in the Barcode Parameters settings of the Company Inventory Parameters.

The printer for Barcode Labels defaults by division, as determined in the "Barcode Parameters" settings of the Company Inventory Parameters.

Click NO if the barcode labels are not required now. Labels can always be printed later from Product Barcode Labels .

Click YES to print the barcode labels. Labels from this ticket can be generate for Rental, Sales, or Both, as defined in the Barcode Parameters in Company Inventory Parameters.

BARCODE LABEL PRINT OK

Click NO if the labels need to be reprinted again now.
Click YES if the labels printed successfully.