Delete A Single Contract


Counter Menu -> Contracts -> DELETE button -> Delete A Single Contract

This program makes PERMANENT deletions of the entire contract selected.
This option can be used to delete a contract, and can be accessed from the DELETE button in Contracts.

A Contract cannot be deleted if there are active Delivery or Pickup Tickets associated with it in Texada Web.

This option should only be used if the contract was voided.
Tight control can be maintained on which operators are able to delete contracts, by controlling the permissions on the roles assigned to Operators.
Refer to the Security Roles setup on the Security tab of Configure System Settings for more information.
Counter staff should NOT be regularly using this program to delete mistakes. Instead, they should be making corrections using Contracts.

Outstanding Deposits:
If the contract has an outstanding deposit on it, the contract cannot be deleted until the deposit is refunded.
Use Contract Deposits to refund the deposit (use a negative amount to refund rather than add to the contract). The refund must be posted using the Daily Close programs before the contract can be deleted, otherwise the message DEPOSIT HISTORY HAS NOT BEEN POSTED appears on the screen and the deletion is aborted.
Contracts with deposits that are "Authorization Only" can and will be deleted, as no actual funds are outstanding on deposit.

If the contract to be deleted, has related Off Rentals, these Off Rental records are also deleted.

The prompts are:

CONTRACT#
Enter the contract number to be deleted. The full customer address and ship to address appears on the screen, so that you may visually confirm that you are deleting the correct contract.

Finished?
Click ACCEPT to proceed with the deletion, or CANCEL to abort the deletion.

Note: There is no UNDO key, so be certain before you delete.


INFORMATION MESSAGE
If this contract has generated a Purchase Order to order any sales products, re-rental equipment, or services, the link to the contract is removed on the P.O. detail, and the Information/Error Message screen is triggered for follow up.

Refer to Contract/Purchase Order Link Overview for details on this feature.

Audit Log:
When a contract is deleted, an audit record automatically notes the Operator and the Date when the contract was deleted in the Delete Log referencing function RSCH99.
The KEY is the contract number.


Topic Keyword: RSCH99
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